The customer feedback platform that helps businesses improve service and collect genuine reviews. Route happy customers to share publicly on Google Maps, and give unhappy clients a direct line to management before they leave with a bad impression.
Get customer feedback at the right moment and elevate your local reputation
When customers have a great experience, we make it dead easy to share that on Google Maps in one tap while the impression is fresh.
If service was slow or something wasn’t right, their feedback comes directly to you so you can solve it, offer a solution, and make it right immediately.
Every customer scans your counter, table, or receipt QR code with their phone camera. No apps to install, no sign-ups, and zero friction.
Your Google rating climbs, repeat customers increase, and off days stop becoming permanent damage on the internet.
Start with a 14-day free trial. Cancel anytime.
When a customer scans your QR code and rates their experience 4 or 5 stars, RateZit prompts them to share their review on Google Maps. If their experience was below expectations, they are given a direct feedback form sent to your management dashboard so you can resolve it.
No. The QR code opens instantly in any mobile browser (Safari, Chrome, etc.) using their phone camera. There is zero friction or setup for your customers.
Yes. In your business settings dashboard, you can configure your routing threshold to 4 stars and above (standard) or 5 stars only (strict).
Unhappy customers get a direct line to your management dashboard with their comments, name, and optional phone number. You get a chance to contact them, offer an apology or remedy, and make things right before they post publicly.
As soon as you sign up, your dashboard generates a high-resolution printable QR code that you can download immediately and display on counters, desks, receipts, tables, or stickers.